Refund Policy

YEVGRAFOVA is currently in pre-launch and no payments are collected on this website. This policy will apply to subscriptions purchased once the Service launches.

1. Cancel anytime

You can cancel your subscription at any time from your account settings or by emailing support@yevgrafova.com. Cancellation stops automatic renewal. You keep full access until the end of the billing period you have already paid for.

2. 14-day refund on your first purchase

If you are not satisfied with your first subscription purchase (monthly or annual), you may request a full refund within 14 days of the purchase date. No reason is required. Access ends once the refund is issued.

3. How to request a refund

Email support@yevgrafova.com from the address linked to your account with the subject "Refund request" and the date of purchase. We will confirm receipt within two business days.

4. Processing

Approved refunds are issued to the original payment method. Depending on your bank or card issuer, funds typically appear within 5–10 business days after we process the refund.

5. Renewals

Renewal charges after the first purchase are generally non-refundable, except where required by law. If you were charged for a renewal you did not intend, contact us promptly and we will review your request in good faith.

6. Please contact us before a chargeback

If you have any billing concern, please contact us first. Most issues can be resolved quickly by email, and this is usually faster than a dispute with your bank.

7. Contact

YEVGRAFOVA LEARNING LLC
117 S Lexington St Ste 100 Harrisonville, Missouri, USA
support@yevgrafova.com